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Intentional Problem Solving for Leaders

A practical, step-by-step course that empowers leaders to solve complex problems with intention and clarity—and coach their teams to do the same.

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 Did you know the most effective leaders don’t just solve problems—they teach their teams how to solve them independently.

 

"Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime."

 

True leadership isn’t about being the go-to fixer—it’s about empowering your team to think critically, make sound decisions, and tackle challenges independently.

Imagine this:

Every member of your team has exceptional problem-solving skills—so that when they bring you a problem, they already have 3 excellent possible solutions in mind. Your team operates seamlessly, tackling challenges with confidence and enthusiasm. You trust them to solve problems on their own, which frees up your energy to handle the larger problems with creativity and clarity.

Well, guess what? This is not just a dream—it’s possible. 

 

 

This course doesn’t just teach you how to solve problems; it equips you with the skills to coach and train your team into a proactive, problem-solving powerhouse. When you empower your team to think critically, you create a culture of innovation, efficiency, and self-sufficiency.

 

 

Wendy Marie Sulzer | Director of Development

Having Cyndi as a leadership coach helped me gain so much clarity about my purpose, leadership goals, and strengths that I could better leverage to lead the change I wanted in my organization. She is a master at asking the really tough questions while still encouraging and motivating me that I have what it takes to deal with whatever situation I was facing, no matter how tough it was. One of the most lasting strategies I learned from Cyndi was how to lean into my emotions when I was upset and use those emotions as clues to identifying where there were unclear expectations and how to draft a plan to go back and reset those expectations. Cyndi is brilliant and fun- you won't regret working with her.

 
 

Does This Sound Familiar?

 

  • You feel drained from constant problem-solving, as your team looks to you for every decision.

  • You’re stuck in firefighting mode, always reacting instead of focusing on long-term strategy.

  • Your team lacks confidence and initiative, struggling to think critically when problems arise.

  • Creativity and innovation seem stifled, and the same problems keep coming up.
     
  • You know your team is capable of more, but they don’t have the right guidance to step up.  

 

It doesn’t have to be this way. This course will help guide you and your team to problem-solving mastery.

Course Breakdown

Module 1: Shifting Your Mindset to Inclusive Problem Solving

Weeks 1 & 2

Develop the mindset of a leader who empowers others to solve problems independently.

  • Learn how to clearly communicate your problem-solving expectations and build a team that takes initiative.
  • Discover the power of inquiry to guide team members toward fast, thoughtful solutions.

Module 2: Creating Discipline & Structure in Problem Solving

Weeks 3 & 4

Bring clarity and consistency to how you and your team approach challenges.

  • Learn to distinguish between complaints and true problems to focus on what really matters.

  • Build a practical, repeatable problem-solving process rooted in structure and discipline.

  • Explore how cognitive biases influence decisions—and how to overcome them.

  • Strengthen your growth mindset to approach problems with confidence and curiosity.

Module 3: Making Decisions with Confidence

Weeks 5 & 6

Gain the tools to choose wisely and lead decisively.

  • Understand the most common decision-making styles and recognize your own preferences.

  • Apply proven strategies to make decisions more efficiently and effectively in high-stakes situations.

Module 4: Creating Your Leadership Action Plan

Week 7

Turn insight into action with a personalized leadership roadmap.

  •  Reflect on what you've learned and integrate key strategies into your leadership approach.

  • Design an action plan to coach your team, drive results, and embed a problem-solving culture.

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Who Is This Course For?

 

This course is designed for leaders who are ready to break free from the cycle of constant problem-solving and build a self-sufficient, high-performing team.

  •  Leaders and managers who feel like they have to solve every problem themselves and want to develop a self-sufficient team
  • Business owners who struggle with decision fatigue and need a more effective way to tackle challenges and think strategically 
  •  Managers dealing with team members who lack initiative and need help fostering independent problem-solving skills
  • Executives who want to create a culture of innovation and empower their teams to think critically
  • Team members that struggle with ineffective collaboration and unclear problem-solving processes, leading to slow progress and frustration
  • Anyone tired of putting out fires daily and ready to create a team that confidently tackles challenges without constant intervention

If you’re ready to stop micromanaging, start leading, and build a high-performing team, this course is for you.

 

What You'll Learn:

This course provides a structured, step-by-step approach to mastering problem-solving and coaching your team to do the same.

  • How to define and analyze problems effectively – so you can get to the root cause, not just treat symptoms
  • Differentiating complaints and problems so that you spend your time and energy tackling the most important priorities
  • Proven problem-solving frameworks 
  • Mindsets required to foster growth and a culture of learning and innovation
  • Structured decision-making tools to increase clarity and confidence
  • Methods to create a problem-solving culture where your team thrives on challenges

By the end of this course, you won’t just be solving problems—you’ll be developing a team that does it confidently and competently.

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Enroll now in this self-paced learning journey and equip yourself with the tools, mindset, and strategies to lead with more ease and impact.

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Meet Your Instructor:

Cyndi Wentland

My leadership journey began with passion and purpose—but it quickly became defined by pressure, complexity, and constant problem-solving. I became the go-to person for fixing things, yet often felt overwhelmed and caught in a relentless cycle of reactivity. Despite my deep commitment to my team and results, I struggled to balance empathy with accountability, and long-term vision with daily demands.

Over time, I realized the real challenge wasn’t just the problems—it was how I was approaching them. As I leaned into emotional intelligence, communication, and mindset work, everything shifted. I stopped trying to solve everyone’s problems and instead began coaching my team to solve their own. That gave me the energy to tackle bigger challenges with clarity and creativity—and in turn, it empowered my team to think critically, act proactively, and grow into stronger leaders themselves.

Because of this journey, I’ve developed a deep passion for helping others move from reactive to intentional problem-solving—leading with energy, clarity, and impact. This course distills over 30 years of hard-earned experience into 7 transformational weeks of growth, insight, and real-world application.

Shenita Brokenburr, PhD | Mentor, Coach Educator, Master Facilitator & HR SME

Cyndi’s delivery is warm, authentic and enthusiastic and no matter what the task, she delivers with excellence! Her wealth of knowledge and breadth of experience in coaching, consulting and employee engagement make her programs a phenomenal experience. And, the rave reviews and employee testimonials prove it!

Francois Brunet | Director of Business Development at Indie - Photonics BU

One of the most valuable teachers I have met in my career, Cyndi is a rare leader who can profoundly impact how corporations and people define and tackle their goals. She works tirelessly to transform management challenges into learning and development opportunities. The result is nothing less than a shift in how a whole organization approaches work. It is still a mystery to me how she manages to make all of this work look fun! 

FAQ

 

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